Get a Remote CS Job —
Or We Keep Coaching You.
Most people who are "good with customers" still can't get a remote CS job — because nobody put them inside a real CRM, a real complaint scenario, or taught them to measure their own impact. This 5-week programme fixes all three, with a 2-month internship and job support that doesn't stop at graduation.
5 weeks · 100% remote · Certificate + internship on completion · 1,400+ students already trained at VAA Global
More Than a Certificate
Your training comes with practical experience, progress support, and career tools in your student portal.
A course completion certificate and an internship certificate.
No Background Experience Required
You don't need any prior experience to start — the course builds you up from the fundamentals.
Learn From Your Smartphone
No laptop? No problem — the entire course and student portal work from your phone.
Live Instructor-Led Classes
Every class is live on Google Meet, recorded and available for replay anytime in your student portal.
Hands-On Projects & Feedback
Real project work with direct instructor feedback you can add straight to your CV.
Remote Internship
Apply what you learn in a real internship and build genuine portfolio experience.
Student Dashboard
Track attendance, lessons, assignments, quizzes, exams and progress, with badges for milestones.
Course Resource Library
Recordings, sample CVs, project materials and a full student handbook, yours to keep.
Career Bloom Job Matching
Verified job opportunities matched to your exact skill set.
CV Review
One-on-one review and rewrite support for your CV.
LinkedIn Optimisation
A profile rebuild that gets you found by recruiters.
Cover Letter Writing Support
Learn to write cover letters that get you to the interview stage.
Interview Preparation
Mock interviews and coaching before the real thing.
Upwork Proposal Writing
Proposal templates and coaching built specifically for Upwork.
Portfolio Builder Access
A dedicated portfolio builder for eligible certified students.
Job Placement Application
Apply for placement through VAA Global Talent once your internship ends.
VAA Lounge Community
Direct messages, instructor support, voice notes and live calls with your cohort.
Peer Accountability
Built-in structure to help you stay consistent with your own learning goals.
Referral Rewards
Earn rewards for every student you refer who enrolls.
Personalised Matriculation Image
A custom image marking your enrollment, yours to keep and share.
Now I'm Ready to Enrol
You've seen everything that's included. Applications are reviewed in the order they're received.
Apply nowThis is why "good with customers" isn't landing you a remote job
Being patient on the phone isn't the problem. These four gaps are what actually keep good CS people out of remote roles that pay ₦250,000–₦450,000/month.
Theory, no real practice
Most CS courses teach scripts and concepts but never put you inside a live CRM system, a real complaint scenario or an actual support queue.
No tool experience to show
Employers open Zendesk or Salesforce on the interview call. If you've never logged in, the conversation ends there — no matter how well you interviewed.
Can't prove their impact
Without NPS scores, CSAT data and resolution metrics, you cannot show an employer what you actually improved.
Abandoned after graduation
Other courses end at the certificate. Getting a remote job requires a different set of moves — and nobody walks you through them.
This course closes all four gaps in one connected 5 weeks — and ends with real CRM experience employers trust.
Graduates who went from "good with people" to "hired and earning"
"I had no formal CS background. The Zoho Desk and mock call sessions were so realistic I felt like I was already on the job. I landed my first remote role 6 weeks after graduating, supporting a UK e-commerce brand."
Chidinma O.
Graduate, Enugu
"The Salesforce module was worth more than the entire course fee. My employer asked me to navigate Salesforce live on the interview call. I did it confidently because I had done it dozens of times in class."
Ibrahim K.
Graduate, Abuja
"What separated me from my colleagues was that I could measure things — NPS, CSAT, ticket resolution rates. My manager did not expect that from a new hire. Four months later I was leading the team."
Adaeze N.
Graduate, Lagos
"The CRM data module gave me a real understanding of customer lifecycle management. My interviewer said that was rare to see from someone without prior SaaS experience."
Oluwaseun F.
Graduate, Ibadan
"I applied to remote CS roles during service year with zero experience. By the time I passed out, my remote income already beat my allowance several times over."
Maryam S.
Graduate, Kano
"I had no formal CS background. The Zoho Desk and mock call sessions were so realistic I felt like I was already on the job. I landed my first remote role 6 weeks after graduating, supporting a UK e-commerce brand."
Chidinma O.
Graduate, Enugu
"The Salesforce module was worth more than the entire course fee. My employer asked me to navigate Salesforce live on the interview call. I did it confidently because I had done it dozens of times in class."
Ibrahim K.
Graduate, Abuja
"What separated me from my colleagues was that I could measure things — NPS, CSAT, ticket resolution rates. My manager did not expect that from a new hire. Four months later I was leading the team."
Adaeze N.
Graduate, Lagos
"The CRM data module gave me a real understanding of customer lifecycle management. My interviewer said that was rare to see from someone without prior SaaS experience."
Oluwaseun F.
Graduate, Ibadan
"I applied to remote CS roles during service year with zero experience. By the time I passed out, my remote income already beat my allowance several times over."
Maryam S.
Graduate, Kano
"The de-escalation module gave me actual scripts and techniques, not just theory. I used them for real in my first week on the job and it worked exactly as practiced."
Tobechukwu E.
Graduate, Port Harcourt
"I was doing in-person retail customer service and wanted to go remote. This course gave me the CRM fluency employers actually screen for."
Funmilayo A.
Graduate, Lagos
"The retention module taught me real follow-up and re-engagement workflows. My employer saw a measurable drop in customer churn after I implemented what I learned."
Chukwudi N.
Graduate, Enugu
"Having real CRM project work in my portfolio meant I wasn't just another applicant with a certificate. I had two offers to choose between."
Blessing I.
Graduate, Jos
"I started as an individual contributor after this course. Within a year, I was managing a small team of remote support agents using the exact reporting skills I learned in class."
Victor A.
Graduate, Abuja
"The de-escalation module gave me actual scripts and techniques, not just theory. I used them for real in my first week on the job and it worked exactly as practiced."
Tobechukwu E.
Graduate, Port Harcourt
"I was doing in-person retail customer service and wanted to go remote. This course gave me the CRM fluency employers actually screen for."
Funmilayo A.
Graduate, Lagos
"The retention module taught me real follow-up and re-engagement workflows. My employer saw a measurable drop in customer churn after I implemented what I learned."
Chukwudi N.
Graduate, Enugu
"Having real CRM project work in my portfolio meant I wasn't just another applicant with a certificate. I had two offers to choose between."
Blessing I.
Graduate, Jos
"I started as an individual contributor after this course. Within a year, I was managing a small team of remote support agents using the exact reporting skills I learned in class."
Victor A.
Graduate, Abuja
I Want Results Like These
Every graduate above started exactly where you are now — the only difference is they applied.
Apply nowFive weeks, in order, with real CRM practicals at every step
From communication fundamentals to live CRM practicals to a job-ready portfolio — everything in one structured path.
- —The psychology of customer experience
- —Types of customer service roles (remote and on-site)
- —Active listening and empathy in practice
- —Tools overview: Zendesk, Zoho Desk introduction
Generic CS training vs. five structured weeks
Generic CS training
- Real CRM practice: Rarely covered
- Conflict resolution: Theory only
- Customer metrics: Not taught
- Job support after: None
- Portfolio outcome: Certificate only
Customer Service & CRM course
- Real CRM practice: Zoho Desk, Zendesk, Salesforce, Zoho CRM
- Conflict resolution: Live simulations and real complaint scenarios
- Customer metrics: NPS, CSAT, CES and live reporting dashboards
- Job support after: Internship + coaching + VAA Talent matching
- Portfolio outcome: Real case studies and completed CRM projects
Built for people ready for a real remote CS career, not just a certificate
Graduates and NYSC corpers
You want flexible, foreign-currency remote work supporting companies in the US, UK or Canada from Nigeria.
People who already work with customers
You handle customers in your current role and want to move into a higher-paying, structured remote CS career.
Career switchers
You want a remote-ready skill with no degree or prior experience required — just a laptop, internet and commitment.
Anyone who wants to earn in dollars
Remote CS roles for international companies pay ₦250,000–₦450,000/month, and you want to be in one.
This Sounds Like Me — Let's Go
If you recognised yourself in one of those, the next step is simple.
Apply nowEverything included when you enroll
One fee. No hidden add-ons. Built to get you hired — and supported until you are.
5-Week Live CS & CRM Programme
Mentor-led cohort with live classes, real CRM practicals and mock assessments — structured to take you from zero to job-ready.
Certificate + Internship
A course completion certificate, a 2-month remote internship placement, and an internship completion certificate — two certificates in total.
Job Assistance and Interview Coaching
CV review, LinkedIn optimisation, interview prep and salary negotiation guidance, until you land.
VAA Talent Employer Matching
Top graduates are referred directly to vetted employers through VAA Global Talent, our dedicated remote placement arm.
Access to 100,000+ Remote Job Listings
A curated, regularly updated board of verified remote CS and CRM roles filtered to roles where your skills are a direct match.
Lifetime Access and Alumni Network
Every recording, template and resource stays yours permanently, plus access to 1,400+ VAA Global alumni.
Done-For-You Templates Library
Response scripts, escalation workflows, CRM data entry guides and portfolio case study templates.
Course fee
₦85,000
One price. Split it into up to 3 payments if that works better for you.
How you can split payment — arranged with the team when you apply
Pay in full
₦85,000
2 parts (most common)
₦55,000 + ₦30,000
3 parts
₦45,000 + ₦20,000 ×2
Full refund if not satisfied after week 1
- Certificate released after full payment
- Internship starts on enrolment
- Live classes — not pre-recorded
- Direct referral to vetted employers
Roles You Can Take After This Course
Your CRM project work and certificate aren't just for one job title — they open the door to any of these, earning in dollars, pounds and euros from Nigeria.
Customer Service Representative
Handles customer questions, requests and issues across chat, email and phone for international businesses.
Customer Success Manager
Helps customers get maximum value from a product — so they renew, expand and stay. High demand in SaaS companies.
Client Relationship Manager
Builds and maintains strong relationships with business clients to drive loyalty, retention and repeat revenue.
Support Specialist
Resolves technical and account issues quickly and professionally at scale, often the first CS hire at a growing company.
CRM Specialist
Owns the CRM system — Salesforce, Zoho, HubSpot — and the workflows that keep customer data and pipelines organised.
Remote Support Agent
Provides remote customer support for international companies, earning in foreign currency from anywhere in Nigeria.
Frequently asked questions
Your first remote CS job is 5 weeks away
Learn from professionals, build real CRM project work, and walk away with a certificate and access to internships and remote job opportunities worldwide.
Apply now
Explore other VAA Global programmes
Chat with an Admin
"Want to make an inquiry? Reach out to us today. Our dedicated representative is on stand-by to assist you."